*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Arial,sans-serif;background:#f5f6f8;color:#1c2b2a}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center}.login-card{background:#fff;padding:32px;border-radius:16px;box-shadow:0 4px 20px #00000014;width:100%;max-width:340px}.login-card h1{font-size:20px;margin:0 0 4px;color:#0d3b36}.login-card p.subtitle{font-size:13px;color:#6b7d7a;margin:0 0 20px}.login-card input{width:100%;padding:10px 12px;margin-bottom:12px;border:1px solid #d8dedd;border-radius:8px;font-size:14px}.login-card button{width:100%;padding:11px;background:#0d3b36;color:#fff;border:none;border-radius:8px;font-size:14px;font-weight:600;cursor:pointer}.login-card button:disabled{background:#9aa8a6;cursor:default}.erro-texto{color:#c0392b;font-size:12.5px;margin-top:-4px;margin-bottom:12px}.app-shell{display:flex;min-height:100vh}.sidebar{width:220px;background:#0d3b36;color:#fff;padding:20px 0;display:flex;flex-direction:column}.sidebar h2{font-size:16px;padding:0 20px;margin:0 0 24px}.sidebar button{background:none;border:none;color:#ffffffbf;text-align:left;padding:12px 20px;font-size:14px;cursor:pointer;border-left:3px solid transparent}.sidebar button.ativo{background:#ffffff14;color:#fff;border-left:3px solid #4fd1a5}.sidebar .sair-btn{margin-top:auto;color:#ffffff80}.conteudo{flex:1;padding:28px 32px;overflow-y:auto}.conteudo h1{font-size:22px;margin:0 0 20px;color:#0d3b36}.card{background:#fff;border-radius:12px;padding:16px 18px;box-shadow:0 1px 4px #0000000f;margin-bottom:12px}.linha{display:flex;justify-content:space-between;align-items:center;gap:12px}.botao-primario{background:#0d3b36;color:#fff;border:none;border-radius:8px;padding:9px 16px;font-size:13.5px;font-weight:600;cursor:pointer}.botao-secundario{background:#eef1f0;color:#0d3b36;border:none;border-radius:8px;padding:9px 16px;font-size:13.5px;font-weight:600;cursor:pointer}.botao-perigo{background:#fdecea;color:#c0392b;border:none;border-radius:8px;padding:9px 16px;font-size:13.5px;font-weight:600;cursor:pointer}.formulario input,.formulario textarea,.formulario select{width:100%;padding:10px 12px;margin-bottom:12px;border:1px solid #d8dedd;border-radius:8px;font-size:14px;font-family:inherit}.formulario label{font-size:12.5px;font-weight:600;color:#4a5957;margin-bottom:4px;display:block}.tag{display:inline-block;padding:3px 10px;border-radius:999px;font-size:11.5px;font-weight:600}.tag-pendente{background:#fff3cd;color:#8a6d00}.tag-confirmado{background:#d4edda;color:#1e6b30}.tag-cancelado{background:#fdecea;color:#c0392b}.tag-concluido{background:#dde7f0;color:#2c4a63}.conversas-layout{display:flex;gap:20px;height:calc(100vh - 120px)}.conversas-lista{width:280px;overflow-y:auto;flex-shrink:0}.conversas-lista .card{cursor:pointer}.conversas-lista .card.ativa{border:2px solid #0d3b36}.chat-painel{flex:1;display:flex;flex-direction:column;background:#fff;border-radius:12px;box-shadow:0 1px 4px #0000000f;overflow:hidden}.chat-mensagens{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:8px}.bolha{max-width:65%;padding:8px 12px;border-radius:12px;font-size:13.5px}.bolha.cliente{align-self:flex-start;background:#eef1f0}.bolha.atendente{align-self:flex-end;background:#0d3b36;color:#fff}.chat-input-bar{display:flex;gap:8px;padding:12px;border-top:1px solid #eee}.chat-input-bar input{flex:1;padding:10px 12px;border:1px solid #d8dedd;border-radius:8px;font-size:14px}.vazio{color:#8a9895;font-size:13.5px;text-align:center;padding:40px 0}